I am looking at some web conferencing services. Could you tell me more about Citrix GoToMeeting?

Review Summary: Citrix meets the needs for web conferencing, remote PC access, and web events with their suite of solutions GoToMeeting (meeting of up to 15 people), GoToPC, and GoToWebinar (online presentation and interaction of up to 1000 people). The solutions are easy to set up, easy to use, effective, compatible for both PC and Mac, and a good value for the cost.

Citrix GoToMeeting enables online meetings and web conferencing. Along with voice, GoToMeeting allows demonstrations in real time, the sharing of files and documents, and to share your view and desktop with others. GoToMeeting has all the features you need from a web conferencing solution. The features are easy to use, extremely cost effective for the pricing, and backed by Citrix’s experience in security and reliability. All these things enable organizations to cut their travel costs and elevate productivity and revenue significantly.

GoToMeeting is available for a free trial for 30 days during which you can enjoy and test out the capabilities of the unlimited online meetings and web conferencing for up to 15 participants each. The cost of the service solution after the free trial period is $49 per month or $468 per year (saving 20% over the month to month cost).

Citrix GoToMyPC is the remote PC access solution. It allows real time access to your PC through any web browser, smartphone, or wireless device. You can access the PC’s files, applications, emails, and networks. GoToMyPC facilitates telecommuting; promotes efficiency, effectiveness, and productivity while traveling; after hours access to the office files and data; and systems administration tools. GoToMYPC is available for a risk free trial for 30 days. The cost of the solution is $19.95 per month paid monthly or $179.40 per year paid annually (saving 25% compared to month to month). Adding more PCs to you plan is also possible with an additional cost per PC.

GoToMyPC PLUS is the remote PC access option for an entire company or organization, where you will get an online central administration center where you will be able to manage the access available to each member of your organization. GotoMyPC PLUS is available for a risk free trial for 30 days of unlimited remote access for multiple users to up to 4 PCs.

Citrix GoToWebinar is the extension of GoToMeeting that allows for hosting webinars of up to 1000 participants. You can set up and host unlimited webinars for just a flat fee, allowing you to reach hundreds of people at the same time with your presentation.

GoToWebinar also includes tools for sharing your slide show, gathering feedback, and generating reports all in easy to use user interfaces. GoToWebinar is free to try for 30 days after which it is $99 per month or $948 per year. GoToWebinar also includes the GoToMeeting service.

How do I choose the best conference calling or web conferencing service?

We understand how you feel. With so many different conference calling, teleconferencing, and web conferencing services and solutions out there, it may seem to be a daunting task to choose the right company for your business or personal use needs. The first step to choosing the best web conferencing and conference calling service is to look at all the different service services out there so that you can gauge what types of services and features are available. With that information, you can better pick which conferencing solutions will fit your business and personal needs.

A good starting point is asking your friends, family, colleagues, and business acquaintances about their experiences with different conferencing calling and web conferencing companies and solutions. With their experiences, they can probably give you recommendations about the best conferencing services that offer easy-to-use services. Combining their experiences and recommendations with your own research and information about web conferencing and teleconferencing services, you can make a better informed decision about the right conferencing solution for your company.

Also, almost all if not all conference calling and web conferencing services and solutions will offer a free trial or special deals for new members. So pick a few of the solutions whose services might fit your needs and try them out for the free trial period. Even if a conferencing company does not offer any free trial, you might be able to get a free trial by talking to their customer service department. By using and trying out the conference calling and web conferencing services you can best gauge which solutions offer you the features you need.

Another good place to look for more information about conferencing services and companies is business rating services such as the Better Business Bureau or the BBB. With business rating services, you can see others’ experiences and check out particular company’s customer services, features, and customer satisfaction. Many of these business rating services offer convenient lookups online.

Looking at business review rating services highlights an important point about conferencing calling and web conferencing services — that customer service and customer satisfaction may be just as important if not more important than the features that a conferencing service offers. Conferencing service and prices are important, but if things go wrong or you need help, you will find a web conferencing and conference calling with good customer service invaluable.