I am looking at different web conferencing services and wanted more information about Cisco WebEx web conferencing. Could you give me more information about Cisco WebEx?

Review Summary: Recognized leader in web conferencing and collaboration tools, but that also means your organization will have to pay a premium for the conferencing solutions. Take advantage of their 14-day free trial of the WebEx Web Meetings for up to 25 participants in a meeting.

Cisco WebEx is an industry leading in providing solutions for online meetings, web conferencing, and video conferencing; remote PC access and other collaborative tools; webinars and online events; eLearning solutions; IT support tools; and other audio and
telework tools. WebEx also provides business consulting on best to utilize their full suite of solutions that is fully customizable in function, features, and pricing for your small, medium, or large sized business.

Use WebEx Web Meetings to demonstrate products, explain services, and share presentations for your organization. Web conference meetings relay your message much more clearly and effectively than the traditional and past phone or email interactions. Your organization can also use WebEx to schedule and hold large online events and meetings in an easily scalable environment; this can be useful for shareholder meetings, interactive webinars, multimedia presentations, and meetings for your entire organization.

WebEx WebOffice provides a shared workspace solution so that team members can collaborate on a project securely without having to worry about locations, transferring files and media, or the hassle of firewalls. Your organization can share files, data, documents, databases, schedules, calendars, and much more. A synergistic product is the Cisco WebEx Connect which allows team members to connect with each other through secure and encrypted instant messaging regardless of location. Team members can share documents, application access, and have discussions within the desktop client. The WebOffice shared workspace solution is available for a 30 day free trial (with initial account creation promised to take less than one minute). The pricing after the free trial depends how the number of members and the amount of file storage, and you can save 10% by signing up for an annual plan.

WebEx suite of solutions for remote PC access helps your IT team provide support, whether to fellow organization team members or even to customers. Remote support and access allows IT to identify and solve problems much quicker versus doing it onsite with expensive visits to the site of the problem. The system management, service desk, and easy remote access to employees through PCNow all help drive IT efforts to minimize problems, provide effective support for upgrades and security patches, and maximizing productivity.

WebEx also has solutions for providing eLearning, audio, and telework. If your business needs advice on how to best leverage WebEx’s full suite of solutions to enable your business success, take advantage of WebEx’s consulting services. Also, be sure to take advantage of their 14-day free trial of the WebEx Web Meetings for up to 25 participants in a meeting. As WebEx is the industry leading in many of these solutions, be ready to pay a premium for the most reliable, secure, effective, and scalable suite of conferencing and productivity solutions.

How do I choose the best conference calling or web conferencing service?

We understand how you feel. With so many different conference calling, teleconferencing, and web conferencing services and solutions out there, it may seem to be a daunting task to choose the right company for your business or personal use needs. The first step to choosing the best web conferencing and conference calling service is to look at all the different service services out there so that you can gauge what types of services and features are available. With that information, you can better pick which conferencing solutions will fit your business and personal needs.

A good starting point is asking your friends, family, colleagues, and business acquaintances about their experiences with different conferencing calling and web conferencing companies and solutions. With their experiences, they can probably give you recommendations about the best conferencing services that offer easy-to-use services. Combining their experiences and recommendations with your own research and information about web conferencing and teleconferencing services, you can make a better informed decision about the right conferencing solution for your company.

Also, almost all if not all conference calling and web conferencing services and solutions will offer a free trial or special deals for new members. So pick a few of the solutions whose services might fit your needs and try them out for the free trial period. Even if a conferencing company does not offer any free trial, you might be able to get a free trial by talking to their customer service department. By using and trying out the conference calling and web conferencing services you can best gauge which solutions offer you the features you need.

Another good place to look for more information about conferencing services and companies is business rating services such as the Better Business Bureau or the BBB. With business rating services, you can see others’ experiences and check out particular company’s customer services, features, and customer satisfaction. Many of these business rating services offer convenient lookups online.

Looking at business review rating services highlights an important point about conferencing calling and web conferencing services — that customer service and customer satisfaction may be just as important if not more important than the features that a conferencing service offers. Conferencing service and prices are important, but if things go wrong or you need help, you will find a web conferencing and conference calling with good customer service invaluable.