I am looking at some conference calling and teleconferencing services. Can you tell me more about AT&T conference calling?

Review Summary: AT&T has the most options and features if you are looking for a conference calling solution. The web meeting solution is a great synergistic partner to their conference calling service. The AT&T solutions are a great value and backed by AT&T’s industry experience and reliability.

AT&T has full teleconferencing solutions with different options. AT&T offers reservationless, operator assisted, operator dialed, and even a web meeting option.The AT&T teleconference service is available 24 hours a day at anytime as in the reservationless system. Each organization or company gets its own custom call in number with pin number for whenever you wish to set up a call. The call in number also conveniently has access to the web meeting service as well.

Different calling options for the conference calling service are the reservationless automatic dial-in, operator dialed, and operator assisted dial-in methods. For the reservationless self call in service, the cost is 14 cents a minute per connection with both the toll-free number or the caller paid dial number.

The operator dialed services has a specialist handle and arrange the call for you. The operator will dial each call participant and manage the call for you. The cost of the operator dialed teleconference call is 28 cents per participant (connection). If you are looking for more secure and more personal customer service for your teleconference call, you can opt for the operator assisted dial-in option which costs 22 cents a minute per participant and 20 cents per caller dial in participant.

The web meeting option for the AT&T service provides a visual component to make your teleconferences more impactful. The features are provided through any standard web browser with no additional software to install to ensure that everyone can use it. Presentations have never been easier with the features such as desktop sharing, whiteboard, online chat, application share, file transfers, desktop shares, polling, recording conference, and video. The web meeting option is fully encrypted in SSL to ensure privacy and security. AT&T offers unlimited customer support and user training for the web meeting. The full featured web meeting option costs 25 cents per participant on a connection.

The special features of the AT&T Teleconference service make it a great value for the costs. You get one convenient and customized call in number and pin number that covers both the phone and web meeting features. Since there are no set up fees or monthly charges, your organization will only pay the per minute charges of any service you use. With all the different features and options, you get the conference calling option you need. Behind all of the features and services is the world renowned AT&T network to ensure reliability and consistency.

How do I choose the best conference calling or web conferencing service?

We understand how you feel. With so many different conference calling, teleconferencing, and web conferencing services and solutions out there, it may seem to be a daunting task to choose the right company for your business or personal use needs. The first step to choosing the best web conferencing and conference calling service is to look at all the different service services out there so that you can gauge what types of services and features are available. With that information, you can better pick which conferencing solutions will fit your business and personal needs.

A good starting point is asking your friends, family, colleagues, and business acquaintances about their experiences with different conferencing calling and web conferencing companies and solutions. With their experiences, they can probably give you recommendations about the best conferencing services that offer easy-to-use services. Combining their experiences and recommendations with your own research and information about web conferencing and teleconferencing services, you can make a better informed decision about the right conferencing solution for your company.

Also, almost all if not all conference calling and web conferencing services and solutions will offer a free trial or special deals for new members. So pick a few of the solutions whose services might fit your needs and try them out for the free trial period. Even if a conferencing company does not offer any free trial, you might be able to get a free trial by talking to their customer service department. By using and trying out the conference calling and web conferencing services you can best gauge which solutions offer you the features you need.

Another good place to look for more information about conferencing services and companies is business rating services such as the Better Business Bureau or the BBB. With business rating services, you can see others’ experiences and check out particular company’s customer services, features, and customer satisfaction. Many of these business rating services offer convenient lookups online.

Looking at business review rating services highlights an important point about conferencing calling and web conferencing services — that customer service and customer satisfaction may be just as important if not more important than the features that a conferencing service offers. Conferencing service and prices are important, but if things go wrong or you need help, you will find a web conferencing and conference calling with good customer service invaluable.