I am looking at some web conferencing services. Can you tell me more about Adobe Acrobat Connect?

Review Summary: Adobe Acrobat Connect is packed full of features for a web conferencing and online meeting room solution with complete Mac compatibility and support. Take advantage of the 15 days free trial period.

Adobe Acrobat Connect is a web conferencing and online meeting room software. The Adobe Acrobat Connect offers unlimited online meeting for up to 15 people at the same time. It includes important software features such as always-available online meeting rooms, access and support for Mcs, screen and application shares, meeting room management, full screen feature, videoconferencing, and whiteboard.

With Adobe Acrobat Connect, participants access the meeting rooms through a custom URL just for your organization. The meeting rooms are available around the clock online. The login and access process is easy and the meeting room features and intuitive and helpful.

With many online meeting services and videoconferencing solutions, there is an absence of Macintosh compatibility. In fact, in the whole sector here is a dearth of solutions available for the Mac and especially those that are simultaneously PC and Mac compatible. The great news is the Adobe Acrobat Connect works seamlessly on the Macintosh along with PCs. Users of Mac OS X 10.2, 10.3, or 10.4 can all access the software solutions as well as user of PowerPCs and Intel-powered Macintosh computers.

Users in the online meeting room can share their screens with each other, with the choice of selecting the entire screen, a certain window, or a certain application. This allows Adobe Acrobat Connect users to share information and to explain issues at hand more fully. There are also controls in the software solution for the meeting room administrator to update and synchronize the shared view of all the users in the meeting room.

With Adobe Acrobat Connect, the administrators or hosts of each meeting room has control over many aspects of the meeting. They can specify who is allowed in the rooms before the meeting begins or even during. Hosts can also assigns roles (with specific permissions defined for each role) to different users as well as view the connection and permission status of each user in the room.

An extremely helpful feature of the Adobe Acrobat Connect web conferencing solution is the whiteboard. With the whiteboard feature, a user can write or draw shapes to communicate his or her message more fully. The whiteboard is available as a screen share feature so that all the participants can see the added shapes, drawings, and notes.

Adobe Acrobat Connect is available for a 15 day free trial (for up to 15 online meeting participants) of the full-featured web conferencing software that includes all the features such as screen share, video, audio, and whiteboard.

How do I choose the best conference calling or web conferencing service?

We understand how you feel. With so many different conference calling, teleconferencing, and web conferencing services and solutions out there, it may seem to be a daunting task to choose the right company for your business or personal use needs. The first step to choosing the best web conferencing and conference calling service is to look at all the different service services out there so that you can gauge what types of services and features are available. With that information, you can better pick which conferencing solutions will fit your business and personal needs.

A good starting point is asking your friends, family, colleagues, and business acquaintances about their experiences with different conferencing calling and web conferencing companies and solutions. With their experiences, they can probably give you recommendations about the best conferencing services that offer easy-to-use services. Combining their experiences and recommendations with your own research and information about web conferencing and teleconferencing services, you can make a better informed decision about the right conferencing solution for your company.

Also, almost all if not all conference calling and web conferencing services and solutions will offer a free trial or special deals for new members. So pick a few of the solutions whose services might fit your needs and try them out for the free trial period. Even if a conferencing company does not offer any free trial, you might be able to get a free trial by talking to their customer service department. By using and trying out the conference calling and web conferencing services you can best gauge which solutions offer you the features you need.

Another good place to look for more information about conferencing services and companies is business rating services such as the Better Business Bureau or the BBB. With business rating services, you can see others’ experiences and check out particular company’s customer services, features, and customer satisfaction. Many of these business rating services offer convenient lookups online.

Looking at business review rating services highlights an important point about conferencing calling and web conferencing services — that customer service and customer satisfaction may be just as important if not more important than the features that a conferencing service offers. Conferencing service and prices are important, but if things go wrong or you need help, you will find a web conferencing and conference calling with good customer service invaluable.